Self-Evaluation 1

1. Which of the following is the way for a library to best fulfill its mission?

1. by making everyone who comes into the library feel welcome
2. by providing information to the community
3. by reaching out to people with information needs
4. all of the above

 

2. True or False. The public service staff is most responsible for making sure that patrons' information needs are met.

3. True or False. There are usually several places in a community where information of all types is available.

 

4. Which of the following is not a type of reference question described above?

1. directional question
2. ready reference question
3. specific search question
4. genealogy question
5. research question

 

5. True or False. Reference work is a single process--answering a patron's specific question.